iPuls Help Center

How can we help you succeed?

Search our common categories, read operational support FAQs, or submit a direct ticket to our engineering and support teams.

Assessments

Setup guidance for invitation workflows, retry attempts, window settings, and proctoring rules.

  • Invite workflows
  • Attempts & time windows
  • Integrity settings

AI Interviews

Access control, microphone/camera permission checks, and evaluation dashboards.

  • Permission configuration
  • Browser compatibility
  • Session transcript review

Proctoring & Security

Install steps for secure browsers, fullscreen controls, and trust flag validations.

  • Secure browser setup
  • OS permission overrides
  • Integrity flags

Billing & Plans

Plan upgrades, subscription renewals, invoices, and commercial licensing queries.

  • Invoices & renewals
  • Role permissions
  • Plan conversions
Help Desk

Submit a Support Ticket

Our team typically responds to operational support requests within 1 business day.

FAQs

Common support answers

Check these quick operational guides to solve issues without waiting for support response.